Knowledge Base.

Have a Look on Some of Auxilium Customer Support Software Features

Helpful help desk software, the way it should be

With legacy help desks Missed messages, unhappy team, and frustrated customers.

With Auxilium Desk Everything in one place, a happy team and loyal customers.

content design
Keep Track of Conversation

What enhancement you have ?

Status helps you to stay update. Use them to identify the ticket status and give faster resolution of tickets.

Priority based ticket management that helps you to give quick reply to customers.

Informative Dashboard

What it contains ?

Reports can measure your performance and show you important trends. In Auxilium, you can examine Open tickets, In progress tickets and Solved tickets.

  • Open, In-progress & Closed Tickets counts
  • Everyday New ticket ratio
  • Show last few days added tickets, customers, articles & categories
Responsive Design

How does it helpful?

Customer gets more flexibility to track their ticket and they can add any type of small device issue directly from that device.

Agents gets more support ability to reach any of the ticket anytime and anywhere from around the world. So, it will be helpful for faster resolution of customer issues.




people who like without modification.

  • Codecanyon Support
  • Self Hosted
  • Unlimited Agents
  • Unlimited Tickets
  • Unlimited Customers



People who like some more.

  • Premium Support
  • Self Hosted
  • Custom Domain
  • Unlimited Tickets
  • Unlimited Customers
  • OAuth using Google, Facebook & Envato
  • Reply Ticket directly from mail
  • Tags for Tickets
  • Vacation Customisation Auto-Reply
  • Auto Close tickets
  • Option for Notifying customer

Our first goal is to solve your problem fastest. One more chance?